Frequently Asked Questions

Yes, you can change the delivery address of your shipment by contacting our customer service team. Please note that additional fees may apply for address changes.

The shipping costs for using our Third-Party Import License Services depend on the size of the container and the specific goods being imported. For a 20ft container, the service starts at 50,000 PHP, and for a 40ft container, it starts at 100,000 PHP. Please note that these prices do not include taxes, import duties, or VAT, which will be calculated based on the type and value of the goods.

Shipping costs are typically separate from our Import Broker Services. While we can help coordinate shipping and logistics for your imported goods, the actual shipping rates will depend on the carrier, distance, and nature of the goods. We can provide estimates and assist you in selecting the best shipping options to meet your needs.

To receive a customized quote for shipping costs, please contact us with details about the goods you plan to import, the size of the container, and your destination. Our team will promptly provide you with an estimate that includes all necessary fees.

The import process involves several steps, including determining import requirements, obtaining necessary permits, preparing documentation, customs clearance, and final delivery of goods.

You may need several contracts, including:

• Sales Contract: Outlines the terms of the purchase with the supplier.

• Import Agreement: Specifies the terms between you and the import broker.

• Shipping Contract: Details the shipping arrangements and responsibilities.

• Contractual Agreements: It is advisable to have clear, legally binding agreements with third parties. These agreements should outline the terms of use for the import license, responsibilities of each party, fee structures, and liability issues.

Goods must be classified under the Harmonized System (HS) code to determine applicable duties and taxes. We can assist you in accurately classifying your goods.

Import duties, Value Added Tax (VAT), and excise taxes may apply depending on the type of goods being imported. We help calculate these costs for you.

If your goods are held, our team will work to resolve any issues by communicating with customs authorities and providing any necessary documentation.

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Yes, we offer logistics and delivery services from Manila Port & Manila Airport  to ensure your goods reach their final destination efficiently.

While an import license may not be necessary for all goods, utilizing our services significantly simplifies the shipping process and customs clearance. Our expert team ensures that all documentation is complete and compliant with local regulations, reducing delays and facilitating smoother customs inspections. By using our import license for goods, you’ll avoid potential complications, making the importing process much more efficient.